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1. Refund Policy: Kaneni soft tech is committed to customer satisfaction. If, for any reason, you are not satisfied with our website design and development services, please contact us immediately. We provide refunds for specific circumstances in line with the following conditions
• Eligibility for Refunds: Refund requests must be submitted within 5] days of the project completion date. To be eligible for a refund, the client must demonstrate that the delivered services do not meet the specifications outlined in the project agreement or proposal. Kaneni soft tech reserves the right to assess the validity of refund requests based on the specific circumstances of each case.
• Refund Processing Time: Refunds, once approved, will be processed within 5-7 working days. The credited amount will be returned to the original payment method used during the transaction
2. Non-Refundable Services: Certain services, such as domain registration fees, third-party software licenses, and expenses incurred for project-specific resources, may be non-refundable. These will be clearly communicated in the project agreement or proposal.
3. Returns Policy: Kaneni soft tech primarily provides digital services, and therefore, physical returns are not applicable. If, however, there are concerns regarding the delivered digital assets, we encourage clients to communicate promptly to discuss potential revisions or modifications to meet their expectations.
4. Cancellation of Services: Clients have the right to cancel services at any time. However, any payments made prior to cancellation are non-refundable. If a cancellation occurs after the commencement of the project, the client may be liable for any work completed up to that point.
5. Contact Information for Refunds and Returns: To initiate a refund request or discuss concerns about delivered services, please contact our customer service at [Contact Information]. Our team will work diligently to address your inquiries and find a suitable resolution.
6. Changes to the Refund and Returns Policy: Kaneni soft tech reserves the right to update and modify this Refund and Returns Policy at any time. Changes will be effective immediately upon posting on our website. We encourage clients to review this policy periodically for any updates
7. Governing Law: This Refund and Returns Policy is governed by and construed in accordance with the laws of chennai. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts in Chennai
8. Contact Information: If you have any questions or concerns about our Refund and Returns Policy, please contact us kaneni@gmail.com
By engaging with Kaneni soft tech, you acknowledge that you have read, understood, and agreed to this Refund and Returns Policy.